{"xsrfToken":"cf839ee30ae578db7440ec7197fa3d805823d0b4_lout","branding":{"id":"1","key":"tes","name":"TCOLE Help Desk","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#472a00","headerLinkHoverBGColor":"#472a00","headerBadgeColor":"#472a00"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"tes","projectId":10000,"serviceDeskId":1,"name":"TCOLE Help Desk","description":"<p>Welcome! You can raise a request for TCOLE Help Desk using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"202","name":"Obtain Username | Password Reset","descriptionHtml":"","callToAction":"Obtain Username | Password Reset","introHtml":"<p>Password and Username recovery for MyTCOLE accounts</p>","icon":10513,"iconUrl":"https://tcolesupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10513","groups":[105],"key":""},{"id":"203","name":"TCLEDDS Add User(s)","descriptionHtml":"<p>Please fill out the form for any additions to TCLEDDS.</p>","callToAction":"TCLEDDS Add User(s)","introHtml":"<p>Add TCLEDDS users</p>","icon":10517,"iconUrl":"https://tcolesupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[79],"key":""},{"id":"266","name":"TCLEDDS Remove User(s)","descriptionHtml":"","callToAction":"TCLEDDS Remove User(s)","introHtml":"<p>Remove TCLEDDS users</p>","icon":10518,"iconUrl":"https://tcolesupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10518","groups":[79],"key":""},{"id":"6","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://tcolesupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"20","name":"LMS Support","descriptionHtml":"<p>Please provide your PID#.</p>","callToAction":"LMS Support","introHtml":"<p>Support requests for LMS.</p>","icon":10550,"iconUrl":"https://tcolesupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""},{"id":"19","name":"MyTCOLE ","descriptionHtml":"<p>Please fill out the form below so we can better assist you.</p>","callToAction":"MyTCOLE ","introHtml":"<p>Username and password resets for MyTCOLE</p>","icon":10550,"iconUrl":"https://tcolesupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""},{"id":"21","name":"MyTCOLE Help","descriptionHtml":"","callToAction":"MyTCOLE Help","introHtml":"","icon":10550,"iconUrl":"https://tcolesupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""},{"id":"22","name":"MyTCOLE Registration Issue","descriptionHtml":"","callToAction":"MyTCOLE Registration Issue","introHtml":"","icon":10550,"iconUrl":"https://tcolesupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""},{"id":"5","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://tcolesupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"8","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://tcolesupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://tcolesupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""}],"reqGroups":[{"id":105,"name":"Password Reset | Forgot Username"},{"id":79,"name":"TCLEDDS"}],"orderMapping":{"72":[19],"1":[21,20,8,5],"73":[21],"78":[202],"79":[203,266],"105":[202]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"TES","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMmM5ZWU3OC00ZGY0LTQzNmYtYjQ4YS1lODAyMWE3NWVjYjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDI0MjMzNjksIm5iZiI6MTc0MjQyMjE2OX0.DelQ74EwnZ__naC8WEI8CJo3vmBJsRAdtX5nJtnN9L4","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"d2c9ee78-4df4-436f-b48a-e8021a75ecb4","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=tcolesupport","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"cf839ee30ae578db7440ec7197fa3d805823d0b4_lout","baseUrl":"https://tcolesupport.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://tcolesupport.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"d2c9ee78-4df4-436f-b48a-e8021a75ecb4","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"3b13c32a668b44d8b47daeaf07fa9cd9","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}